📄 Privacy Policy

Effective Date: 2025-05-02

At PGM Recycling (Pty) Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website pgmrecycling.co.za or use our services.

🔒 1. Information We Collect

• Account Information: Name, email, username, password (encrypted), and profile image.
• Transactional Data: Credit purchases, top-ups, and account activity logs.
• Device & Log Data: IP address, browser type, and pages accessed.
• Verification Data: OTP verification codes, timestamps, and status.
• Optional: Third-party login data (Google, Facebook).

🛠️ 2. How We Use Your Data

• To manage your account and provide our services.
• To process payments and allocate credits.
• To verify identity via OTP/email.
• To improve site functionality and customer experience.
• To prevent fraud and misuse of the platform.

Note: We do not sell or rent your personal data to third parties.

💳 3. Payment & Financial Data

All transactions are handled via PayFast. We do not store card or banking info on our servers.

🍪 4. Cookies & Analytics

We use cookies to improve functionality and personalize your experience. Disabling cookies may affect usability.

🔒 5. Data Security

Your data is protected with encryption and access controls. Passwords are hashed. Sensitive actions are logged.

📃 6. Data Retention

We retain data while your account is active. You can request deletion at any time. Removal is processed within 7 days.

👮 7. Legal Compliance

We may disclose data to comply with law or protect platform integrity and user safety.

📩 8. Contact Us

PGM Recycling (Pty) Ltd
14 John Str, Selby, Johannesburg
☎️ 084 306 6660
✉️ [email protected]

🔁 9. Policy Updates

We may update this policy periodically. Major updates will be communicated via email or dashboard notification.